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Journal of Korean Critical Care Nursing 2018;11(3):58-70.
Published online October 31, 2018.

중환자실 간호사의 외상후 스트레스와 갈등관리 유형이 간호업무수행에 미치는 영향
황지나, 박완주
1동국대학교 일산 병원-외과계 중환자실
2경북대학교 간호대학.간호과학연구소
Influence of Posttraumatic Stress Symptoms and Conflict Management Styles on Nursing Performance of Intensive Care Unit
Ji Na Hwang, Wan Ju Park
1Charge Nurse, Dongguk University Ilsan Hospital, Ilsan, Korea.
2Associate Professor, College of Nursing·The Research Institute of Nursing Science, Kyungpook National University, Daegu, Korea. wanjupark@knu.ac.kr
Abstract
PURPOSE
This study examined the factors influencing posttraumatic and conflict management styles for nursing performance in intensive care units (ICUs).
METHOD
In this study, 250 nurses from eight general hospitals in three cities participated. Structured self-report questionnaires were used to collect data on posttraumatic, conflict management styles, and nursing performance. Finally, the data were analyzed by SAS 9.3 program.
RESULTS
The mean of total sum scores was 31.29, and the high risk of posttraumatic symptoms was 61.2%. It was noted that nursing performance is significantly correlated with collaboration, compromise, accommodation styles, and intrusion. Collaboration styles (β=0.39, p < .001) and hyperarousal (β=−0.22, p=.050), ICU experience below 1 year (β=−0.21, p=.027) and that of 5–10 years (β=−0.19, p=.049), and compromise style (β=0.16, p=.049) were found to be the factors influencing nursing performance with 35.9% explanatory power value of regression model.
CONCLUSION
The results of the study reveal that conflict management styles, hyperarousal, and ICU experience are factors predicting the successful performance of ICUs. These findings emphasize the need of developing interventions to reduce stress symptoms and conflicts in ICUs.
Key Words: Posttraumatic disorders, Conflict, Nursing, Work performance


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